Refund Policy
Last Updated: December 2025
1. Digital Goods
Mystify provides digital services and content (e.g., mystery reveal videos). Due to the nature of digital goods, all sales are considered final and non-refundable once the service has been rendered or the content has been delivered.
2. Technical Issues
If you encounter a technical error that prevents you from accessing your purchased content or using the service as intended, please contact our support team immediately. We will investigate the issue and, if a fault is found on our end, we may issue a refund or provide a replacement service at our discretion.
3. Subscription Cancellations
If you have a recurring subscription, you may cancel it at any time. Your access will continue until the end of the current billing cycle. We do not provide prorated refunds for partial billing periods.
4. Contact Us
For any refund-related inquiries, please reach out to us at support@mystifyapp.com.